We're beyond excited to be presenting at this year's Navigator conference in National Harbor, Maryland! Come visit us at the American Emergency Preparedness booth in the exhibit hall, where we will be talking with valued members of our profession about our in-person classes, our ever-expanding Online Academy, and more!
Read MoreThe LifeLine911 podcast's mission is to discuss issues and stories related to Emergency response services, with specific emphasis on Emergency Communication.
Read MoreJoin AEP Director of Education Ted Bourgeois on Instagram on March 8th at 9pm Eastern Time (ET) for a free, informal question and answer livestream!
Read MoreThis month's Training Blast praises the importance of quality control in your organization. Whether your employees are just out of training or preparing for retirement, quality control assures that every call is handled on an even playing field.
Read MoreThis month's Training Blast gives a brief overview of an integral part of the CTO/trainee relationship - the First Discussion. This is aimed to get the CTO and the trainee on the same page for the start of training.
Read MoreThe environment depicted in the article is one that is surely common in many other parts of the country, as PSAPs are finding it harder and harder to hire and retain employees.
Read MoreThe research Paul has done that is referenced in the interview is a primary source of information for a selection of our courses, specifically our flagship Bridging The Gap series.
Read MoreLearn how the centers behind the new 3-digit dialing code operate, and how 988 and 911 work together.
Read MoreIntroducing new employees into the world of 911 is no easy task - let us help you ease that process and facilitate promise for the future of your PSAP!
Read MoreRead the study conducted concurrently with our flagship course “The Hero’s Choice”
Read MoreAmerican Emergency Preparedness is pleased to announce that our co-founder Ted Bourgeois has joined the Product Advisory Board for Corti, an exciting new tech company in the field of public health.
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