https://www.ameri-prep.com/workshops-full daily 0.75 2025-11-04 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1600033109770-RNAX5E2SHX65792YTPEG/Hero%27s_Choice_main_crop%281%29.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1576522459276-NHRKXMOP9YK5X5ZEX3D3/firstthreeminutes_crop.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/f9a568da-864f-481e-92a7-bd102c6f78d7/CPR+AED%283%29.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1574083759277-0EE40G0JWPCJYKCE0JSS/Bridging+The+Gap+crop.png Workshops https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1576522459276-NHRKXMOP9YK5X5ZEX3D3/firstthreeminutes_crop.png Workshops - Defining the 9-1-1 Professional: The First Three Minutes 911 Call-takers are the tip of the arrow in any emergency response. By representing an emergency situation clearly and accurately to responders, you can make a difference in an emergency situation. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1576523787517-DY930OJXAAYY5OOQACZ8/Hero%27s_Choice_main_crop.png Workshops - Stress Reduction Strategies: The Hero’s Choice Emergency dispatchers provide help to people in need, but how often do dispatchers take care of themselves when facing personal challenges and struggles? https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1576546184826-59HWBXRTPVHZG4VRI6NC/Art+of+Leadership_crop.png Workshops - The Art of Leadership Leadership is a forgotten art. In a high speed 911 center knowing how to supervise your staff will lower stress levels, create confidence, and provide exemplary customer service for your constituents. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/dda12f32-7323-4623-ade3-51977480b1b9/Bridging+the+gap+series.jpg Workshops - Tactical Dispatching 101 Communication is the most important aspect of emergency response, and 911 centers across America are the first line of communication in ninety-nine percent of all emergencies. By focusing on emergency triage, radio control, and critical thinking, we aim to set your dispatchers up to to succeed and perform at the highest level. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/dda12f32-7323-4623-ade3-51977480b1b9/Tactical+Dispatching.jpg Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1578687164016-94MQCD095V1SV2XXXQNO/Art+of+Leadership_crop.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/d3284663-a8d6-4d99-9483-c81c747c38ba/CTO+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/77be0d9d-37c9-47fb-bc9d-629628d23d46/Active+Attacker+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/edff9232-c8b3-4008-a58b-ecbab207ec8c/WIIWYF+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/5de64f29-b7a1-4142-9bc2-ef4b047982fe/Customer+Service+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/165e0abc-b464-49b0-9b59-addee2530379/Domestic+%26+Family+Violence+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1e2b8ada-afcb-4fda-8e33-2f39cbe0415a/Crisis+Communications+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/50d7a579-891e-4685-85fe-8ec0be74868f/Fire+Communications+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/316a8a82-2875-4489-8a95-dbaf5c96e5fc/Crimes+In-Progress+Flipping+The+Switch+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/67561d4c-3e51-4b5b-a418-b4b14a2ba2f8/Defeating+Drama+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/ab267960-208f-49cc-b73a-22855ae6cf2f/Supervisor+Bootcamp+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/a06aad20-9d11-448a-9086-6e46d76fa0c5/Complacency+%26+Critical+Thinking+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/34abe228-bd00-4ad8-8442-c8861dc6daa6/Homeland+Security+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/abfd6251-ffed-47d7-ad76-550816b3bdd2/Building+Your+Liability+Shield+2024.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/e73a7562-659a-404a-bb1d-bab420db7b2a/It%27s+OK+To+Laugh.png Workshops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog daily 0.75 2025-11-27 https://www.ameri-prep.com/blog/2025/11/27/happy-thanksgiving-from-the-team-at-aep monthly 0.5 2025-11-27 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1764279424678-LRJ8BPKGJK92QZ5M3G3K/Thanksgiving+2025 News & Updates - Happy Thanksgiving from the Team at AEP! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/11/19/understanding-our-payment-options monthly 0.5 2025-12-21 https://www.ameri-prep.com/blog/2025/11/13/november-2025-monthly-training-blast-moralizing-calls monthly 0.5 2025-11-13 https://www.ameri-prep.com/blog/2025/11/11/honoring-veterans-day-2025 monthly 0.5 2025-11-11 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/33975d68-81ae-4ea0-9dc8-d4c60bb95c6a/veterans+day+2025+graphic.png News & Updates - Honoring Veteran's Day 2025 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/10/27/listen-lifeline-911-ep-88-revolutionizing-first-responder-training-aep-goes-online-part-1 monthly 0.5 2025-10-27 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/854cd38b-62c4-43ad-bf42-ee758e9706e3/lifeline_aep_online1.jpg News & Updates - LISTEN: Lifeline 911 Ep. 88 - Revolutionizing First Responder Training: AEP Goes Online - Part 1 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/10/12/october-2025-monthly-training-blast-volume-normalization-the-other-kind monthly 0.5 2025-10-12 https://www.ameri-prep.com/blog/2025/9/29/the-enhancing-first-response-act-amp-what-comes-next monthly 0.5 2025-10-01 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1757777464801-WZCSH8JUSD44A2J5ESOL/I%27m_Just_a_Bill.png News & Updates - The Enhancing First Response Act: What Are The Next Steps? - Make it stand out image via Wikipedia https://www.ameri-prep.com/blog/2025/9/22/september-2025-monthly-training-blast- monthly 0.5 2025-09-22 https://www.ameri-prep.com/blog/2025/9/17/now-available-virtual-cto-workshops monthly 0.5 2025-10-12 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/40a8b747-8e45-4308-b67b-e34c982c7bb4/CTO+Virtual+Logo.png News & Updates - NOW AVAILABLE - Virtual CTO Workshops! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/9/14/come-visit-us-at-pennsylvania-nena monthly 0.5 2025-09-14 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1724610694472-AJ7HWZMAF7XMVS867K50/PA-NENA_Transparent.png News & Updates - Come visit us at Pennsylvania NENA 2025! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/9/4/aep-instructor-tatiana-rivera-featured-on-podcast-caffeinated-trauma monthly 0.5 2025-09-05 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/7507144e-6ae7-4e56-a2f6-e929a49f2399/Rivera%2C+Tatiana.jpg News & Updates - AEP Instructor Tatiana Rivera Featured on Podcast "Caffeinated Trauma" - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/8/17/listen-lifeline-911-ep-77-bronze-level-operators monthly 0.5 2025-08-17 https://www.ameri-prep.com/blog/2025/8/11/august-2025-monthly-training-blast-training-out-of-season monthly 0.5 2025-08-12 https://www.ameri-prep.com/blog/2025/7/23/check-your-first-responder-status-on-the-nena-reclassification-map monthly 0.5 2025-07-24 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1752023895534-KL13YLACEDMIEWPW86X8/Screenshot+2025-07-08+at+9.15.16%E2%80%AFPM.png News & Updates - Check Your First Responder Status on The NENA Reclassification Map - Make it stand out image via NENA https://www.ameri-prep.com/blog/2025/5/30/listen-lifeline-911-ep-72-strikes-brotherly-love monthly 0.5 2025-07-17 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/d16f57d8-e44e-4133-9fc1-914524958c20/Lifeline+911+ep+72 News & Updates - LISTEN: Lifeline 911 Ep. 72: "Strikes in the City of Brotherly Love" - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/7/8/july-2025-monthly-training-blast-task-prioritization-with-bucket-lists monthly 0.5 2025-07-09 https://www.ameri-prep.com/blog/2025/7/4/happy-fourth-of-july-from-aep monthly 0.5 2025-07-04 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/79b2b920-5a88-45bd-a0b2-868617683537/july4th.png News & Updates - Happy Fourth of July From AEP! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/6/7/july-r-and-d monthly 0.5 2025-07-04 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1749248063245-3JGIM9RGZRL3A6JTDVFP/research+%26+development.png News & Updates - July Research & Development: What Do You Want To See? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/f63b0172-5b44-4747-b2be-73048f75a3f8/r%26d.png News & Updates - July Research & Development: What Do You Want To See? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/6/3/june-2025-monthly-training-blast-vpns-virtual-private-networks monthly 0.5 2025-06-03 https://www.ameri-prep.com/blog/2025/5/30/listen-lifeline-911-ep-67-initial-moments monthly 0.5 2025-05-30 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1709823624495-MWX0EVG4TT7H8QL0CKF6/b49cbe86cb411762753e730c58953bb88ad958a9d657212c074729b6f04e5463.jpg News & Updates - LISTEN: Lifeline 911 Ep. 67: "Initial Moments of a 9-1-1 Call" - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/5/26/aep-welcomes-tatiana-rivera-to-our-team monthly 0.5 2025-05-26 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/7507144e-6ae7-4e56-a2f6-e929a49f2399/Rivera%2C+Tatiana.jpg News & Updates - AEP Welcomes Tatiana Rivera To Our Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/afe34c51-d70a-4115-acde-2fea4cd8e6a7/Logo+Full.png News & Updates - AEP Welcomes Tatiana Rivera To Our Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/5/17/read-paul-bourgeois-phd-issues-a-call-to-action-in-the-iaed-journal monthly 0.5 2025-05-18 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/a65b808c-1e59-431a-8412-7b01e7eedcce/AdobeStock_485846248.png News & Updates - READ: AEP's Paul Bourgeois, Ph.D Issues a "Call To Action" in the IAED Journal - Make it stand out image via the IAED Journal of Emergency Dispatch https://www.ameri-prep.com/blog/2025/1/9/visit-the-aep-booth-navigator-2025 monthly 0.5 2025-04-13 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/2ed69c71-d17c-486a-9774-bfcfb00c756c/navigator25.png News & Updates - Visit the AEP Booth at Navigator 2025! - Make it stand out image via Navigator https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1744566440075-VBZX6BZSXE99YU248T7H/PXL_20250413_162849493.jpg News & Updates - Visit the AEP Booth at Navigator 2025! - PXL_20250413_162849493.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1744566429445-8QKMWK65CEWPEMA8ZCJ4/PXL_20250413_132130699.jpg News & Updates - Visit the AEP Booth at Navigator 2025! - PXL_20250413_132130699.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1744566430710-N5W5TW7HO10BJDPGO8I3/PXL_20250413_145947486.jpg News & Updates - Visit the AEP Booth at Navigator 2025! - PXL_20250413_145947486.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1744566432645-1APUG5DMG3RZZ6I9BBLH/PXL_20250413_150412960.jpg News & Updates - Visit the AEP Booth at Navigator 2025! - PXL_20250413_150412960.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1744566435898-2S1JW4G9R0J5GMEQ6A0E/PXL_20250413_150821433.jpg News & Updates - Visit the AEP Booth at Navigator 2025! - PXL_20250413_150821433.jpg https://www.ameri-prep.com/blog/2025/4/1/april-2025-monthly-training-blast-volume-normalization monthly 0.5 2025-04-01 https://www.ameri-prep.com/blog/2025/3/21/thank-you-minnesota-sheriffs-association monthly 0.5 2025-03-21 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585804614-OEM4Q6YZ807ERUX37M4M/IMG_5918.jpg News & Updates - Thank You, Minnesota Sheriff's Association! - IMG_5918.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585804709-DBNR47GMR6PFAKNXFGGL/image-asset.jpeg News & Updates - Thank You, Minnesota Sheriff's Association! - image-asset.jpeg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585805555-CVFWK0PLZXFFDYLRXYU4/IMG_5859.jpg News & Updates - Thank You, Minnesota Sheriff's Association! - IMG_5859.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585805707-OERFPN9TZ5RSBKAD35N0/IMG_5863.jpg News & Updates - Thank You, Minnesota Sheriff's Association! - IMG_5863.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585806437-6SUZT7SZLJLFW61WHS6S/IMG_5865.jpg News & Updates - Thank You, Minnesota Sheriff's Association! - IMG_5865.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585948494-KARMSXV0JLAEV0PNCUP0/Screenshot_20250321-153708.png News & Updates - Thank You, Minnesota Sheriff's Association! - Screenshot_20250321-153708.png https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585806539-WTZR7DUM4592CE2NKW28/IMG_5866.jpg News & Updates - Thank You, Minnesota Sheriff's Association! - IMG_5866.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585807397-ER0AOKW8YO1L5FHOXJE4/IMG_5892.jpg News & Updates - Thank You, Minnesota Sheriff's Association! - IMG_5892.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585808087-VCD6MU5P4SQ5TZ6I6W4R/IMG_5900.jpg News & Updates - Thank You, Minnesota Sheriff's Association! - IMG_5900.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1742585808370-AJMSTX4P6LURT11ID6TE/IMG_5916.jpg News & Updates - Thank You, Minnesota Sheriff's Association! - IMG_5916.jpg https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/fea4ad20-a70f-4821-93bb-e17607b60960/IMG_5872.jpg News & Updates - Thank You, Minnesota Sheriff's Association! https://www.ameri-prep.com/blog/2025/2/24/introducing-overnight-webinars monthly 0.5 2025-02-24 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/e2981c9f-39a2-4718-845e-8de1d1c20941/8.png News & Updates - INTRODUCING: Overnight Webinars! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/2/7/new-workshop-its-ok-to-laugh monthly 0.5 2025-02-08 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/e73a7562-659a-404a-bb1d-bab420db7b2a/It%27s+OK+To+Laugh.png News & Updates - NEW WORKSHOP: "It's OK To Laugh!"; Virtual Workshop on March 10th - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2025/2/3/february-2025-monthly-training-blast-customer-service monthly 0.5 2025-02-03 https://www.ameri-prep.com/blog/2025/1/9/join-us-at-navigator-2025 monthly 0.5 2025-04-13 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/2ed69c71-d17c-486a-9774-bfcfb00c756c/navigator25.png News & Updates - Join Us at Navigator 2025! - Make it stand out image via Navigator https://www.ameri-prep.com/blog/2024/12/30/january-2025-monthly-training-blast-waterice-rescues monthly 0.5 2025-02-03 https://www.ameri-prep.com/blog/2024/10/7/listen-lifeline-911-ep-39-leadership-expectations monthly 0.5 2024-12-31 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1709823624495-MWX0EVG4TT7H8QL0CKF6/b49cbe86cb411762753e730c58953bb88ad958a9d657212c074729b6f04e5463.jpg News & Updates - LISTEN: Lifeline 911 Ep. 39: "Leadership Expectations" Ft. AEP's Justin Prescott - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/12/21/read-iaed-journals-mental-health-matters-by-dr-paul-bourgeois monthly 0.5 2024-12-21 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/b018fda0-51c3-4ec4-b35e-98960da14b2e/woman_headset_iaed.jpg News & Updates - READ: IAED Journal's "Mental Health Matters" by Paul Bourgeois, Ph.D. - Make it stand out image via IAED Journal https://www.ameri-prep.com/blog/2024/12/10/watch-erica-roberts-details-mental-shift-while-transitioning-into-leadership-in-live-webinar-clip monthly 0.5 2024-12-21 https://www.ameri-prep.com/blog/2024/11/25/december-2024-monthly-training-blast-bullying monthly 0.5 2024-12-02 https://www.ameri-prep.com/blog/2024/11/11/honoring-our-heroes-veterans-day-2024 monthly 0.5 2024-11-11 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/4f61cb24-c273-40fe-9079-77176b605977/Screenshot+2024-11-11+at+12.22.38%E2%80%AFPM.png News & Updates - Honoring Our Heroes: Veterans Day 2024 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/11/5/listen-lifeline-911-ep-38-many-hats monthly 0.5 2024-11-09 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1709823624495-MWX0EVG4TT7H8QL0CKF6/b49cbe86cb411762753e730c58953bb88ad958a9d657212c074729b6f04e5463.jpg News & Updates - LISTEN: Lifeline 911 Ep. 38 "Many Hats" Ft. AEP's Alex Chiasson - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/11/1/november-2024-monthly-training-blast-practical-health-exercises monthly 0.5 2024-11-01 https://www.ameri-prep.com/blog/2024/10/28/happy-national-first-responders-day-from-aep monthly 0.5 2024-10-28 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1730157174036-GB0WTO80UUW3W966P7Q0/NFRD.jpeg News & Updates - Happy National First Responder’s Day from AEP! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/10/7/listen-lifeline-911-ep-34-ted-talk-the-heros-choice-ft-aeps-ted-bourgeois monthly 0.5 2024-11-06 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1709823624495-MWX0EVG4TT7H8QL0CKF6/b49cbe86cb411762753e730c58953bb88ad958a9d657212c074729b6f04e5463.jpg News & Updates - LISTEN: Lifeline 911 Ep. 34: "Ted Talk: The Hero's Choice" Ft. AEP's Ted Bourgeois - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/9/24/october-2024-monthly-training-blast-handling-halloween-hoax-calls monthly 0.5 2024-10-01 https://www.ameri-prep.com/blog/2024/9/14/jo43k4l8cv7rryop309u5mp0lea3ob monthly 0.5 2024-09-14 https://www.ameri-prep.com/blog/2024/8/25/september-2024-monthly-training-blast-fire-side-training monthly 0.5 2024-09-01 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1724638421543-W8324KZG29BTACTO0F1Z/September+Monthly+Training+Blast.png News & Updates - September 2024 Monthly Training Blast - Fire Side Training - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/8/25/well-be-attending-the-2024-pennsylvania-nena-conference monthly 0.5 2024-08-25 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1724610694472-AJ7HWZMAF7XMVS867K50/PA-NENA_Transparent.png News & Updates - We'll Be Attending The 2024 Pennsylvania NENA Conference! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/7/24/what-does-911-strong-mean-to-me-erica-roberts monthly 0.5 2024-08-25 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1724606415755-K8G9AKLEBU9EWZE99Y1L/Erica+911.png News & Updates - "What Does 911 Strong Mean to Me?" - Erica Roberts - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/7/30/we-offer-consulting-amp-speaking-engagements monthly 0.5 2024-08-25 https://www.ameri-prep.com/blog/2024/7/26/august-monthly-training-blast-summer-fire-incidents monthly 0.5 2024-08-15 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1722008251734-Z6Y1WYGY8T5BMB962PLW/August+Monthly+Training+Blast.png News & Updates - August Monthly Training Blast - Summer Fire Incidents - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/8/13/listen-lifeline-911-ep-27-complacency-the-silent-killer-feat-aeps-justin-prescott monthly 0.5 2024-08-13 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1709823624495-MWX0EVG4TT7H8QL0CKF6/b49cbe86cb411762753e730c58953bb88ad958a9d657212c074729b6f04e5463.jpg News & Updates - LISTEN: Lifeline 911 Ep. 27: "Complacency: The Silent Killer" feat. AEP's Justin Prescott - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/7/30/july-monthly-training-blast- monthly 0.5 2024-07-31 https://www.ameri-prep.com/blog/2024/7/24/what-does-911-strong-mean-to-me-lynn-schulberg monthly 0.5 2024-08-25 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1721844198772-84TJQXP1EEQ5BY76YTPO/Lynn+911+strong.png News & Updates - "What Does 911 Strong Mean to Me?" - Lynn Schulberg - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/7/17/were-changing-how-we-categorize-our-training monthly 0.5 2024-07-17 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/e01d4629-deb8-4e31-ad02-f8a36b292904/AEP+Combined+Logo+Black.png News & Updates - From Courses To Workshops: We're Changing How We Categorize Our Training - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/6/26/june-monthly-training-blast-are-you-ready-for-the-big-day monthly 0.5 2024-08-03 https://www.ameri-prep.com/blog/2024/6/13/watch-a-preview-of-our-active-attacker-online-course monthly 0.5 2024-06-13 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/43f661ad-df7a-4445-aa03-bbbf07d10a5d/active_attacker_title News & Updates - WATCH: A Preview of Our Active Attacker Online Course - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/6/10/listen-lifeline-911-ep-17-how-hollywood-gets-it-wrong monthly 0.5 2024-06-11 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1709823624495-MWX0EVG4TT7H8QL0CKF6/b49cbe86cb411762753e730c58953bb88ad958a9d657212c074729b6f04e5463.jpg News & Updates - LISTEN: Lifeline 911 Ep. 17 "How Hollywood Gets It Wrong" - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/5/25/may-2024-training-blast-911-center-dynamics-and-stress monthly 0.5 2024-08-03 https://www.ameri-prep.com/blog/2024/4/29/april-2024-training-blast-group-exercises monthly 0.5 2024-08-03 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1378b5b9-9cde-4c27-a91c-ba2ba4fe9949/Screenshot+2024-04-29+at+7.02.43%E2%80%AFPM.png News & Updates - April 2024 Training Blast - Group Exercises - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/4/16/celebrating-national-public-safety-telecommunicators-week monthly 0.5 2024-04-16 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1713278248470-W7QXUTPCY9KTBU1CZZNA/23-0152_npstw_ig_-_1080x1080.png News & Updates - Celebrating National Public Safety Telecommunicators Week - Make it stand out Image via CISA.gov https://www.ameri-prep.com/blog/2024/3/30/march-2024-training-blast-daily-training monthly 0.5 2024-08-03 https://www.ameri-prep.com/blog/2024/3/27/join-us-at-navigator-2024-in-national-harbor-maryland monthly 0.5 2024-03-28 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/2ee65e58-4ee2-4b59-a047-a2e94a86921e/Screenshot+2024-03-27+at+3.17.37%E2%80%AFPM.png News & Updates - Join us at Navigator 2024 in National Harbor, Maryland! - Make it stand out image via Navigator https://www.ameri-prep.com/blog/2024/3/7/lifeline-911-podcast monthly 0.5 2024-03-07 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1709823624495-MWX0EVG4TT7H8QL0CKF6/b49cbe86cb411762753e730c58953bb88ad958a9d657212c074729b6f04e5463.jpg News & Updates - Listen to The Lifeline 911 Podcast hosted by AEP Instructor Erica Roberts - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/2/20/join-us-for-a-free-instagram-livestream-talking-shop-active-attacker monthly 0.5 2024-02-27 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1708455926788-QZ69A0RURB54A28A6GGP/Talking+Shop.png News & Updates - Join us for a FREE INSTAGRAM LIVESTREAM: Talking Shop - Active Attacker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2024/2/17/kz3gsa6zb9ma34qebyclu2ekc99hor monthly 0.5 2024-08-03 https://www.ameri-prep.com/blog/2024/1/16/january-2024-monthly-training-blast-cto-program-first-discussion monthly 0.5 2024-08-03 https://www.ameri-prep.com/blog/2023/9/27/aep-is-looking-for-your-feedback monthly 0.5 2023-11-13 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1699840863439-H4PQ1GEDDYN3VP8IMOQT/396507116_859380809369386_110995223780988468_n.jpg News & Updates - AEP Is Looking For Your Feedback! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2023/8/23/-exciting-news-elevating-emergency-response-live-webinars-for-911-dispatchers- monthly 0.5 2023-09-10 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1692839523414-IU0F5V3DG7VY9UMNF453/pexels-fox-1595391.jpg News & Updates - Exciting News: Elevating Emergency Response - Live Webinars for 911 Dispatchers! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/aep-is-now-hiring monthly 0.5 2023-07-27 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1690311093541-JJSV2GAL5CEPK3WG0M6O/IMG_2155_crop.jpg News & Updates - AEP is Now Hiring! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2023/5/2/announcing-the-american-emergency-preparedness-online-academy monthly 0.5 2023-05-09 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/692c1a52-ec37-46a8-a56e-3ce04b5a6982/image001.png News & Updates - Announcing The American Emergency Preparedness Online Academy - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/message-concerning-911-staffing monthly 0.5 2023-05-04 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/2ecd22fd-d861-427c-a10f-af64720793f7/AEP%2BFull%2BLogo%2BBlack%2BLetters.png News & Updates - A Message Concerning 911 Staffing Across America - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/41623/navigator2023 monthly 0.5 2023-04-16 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1681676656106-06F89HFIVE1J5NSZWFJN/navigator+banner.png News & Updates - Join us at Navigator 2023 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2023/4/11/npstw-2023 monthly 0.5 2023-04-11 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/c138c591-9901-479b-ae03-3821f9f0204e/npstw+logo.png News & Updates - Happy National Public Safety Telecommunicators Week from AEP! - Make it stand out Image via npstw.org https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/9d61ab4e-c34c-4358-8825-c57b026efe4d/IMG_20230411_121145.jpg News & Updates - Happy National Public Safety Telecommunicators Week from AEP! - Make it stand out Lead Instructor Ted Bourgeois with a recent class in Juneau, AK https://www.ameri-prep.com/blog/2023/1/16/staffing-issues-in-local-911-center-highlighted-in-new-article monthly 0.5 2023-01-16 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/c74bbf24-a8bd-41cb-a59c-1799c0852ecf/Dispatch_1_t1170.jpg News & Updates - Staffing Issues in Local 911 Center Highlighted in New Article - Make it stand out Photo via Jeremy Weber/Daily Inter Lake https://www.ameri-prep.com/blog/2022/10/13/director-of-research-paul-bourgeois-featured-on-iaeds-dispatch-in-depth-podcast monthly 0.5 2022-11-03 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1667503981988-28XNHJVZY9ALHY9BD3T2/Screenshot+2022-11-03+at+15-31-54+Dispatch+in+Depth.png News & Updates - AEP Director of Research Paul Bourgeois Featured on IAED's Dispatch in Depth Podcast - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/univ-new-haven-blog monthly 0.5 2022-10-13 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1665689341432-PC8I04E29CJNFDJ5ATPB/bourgeois-campus.png News & Updates - AEP Director of Research Paul Bourgeois Featured in University of New Haven Interview - Make it stand out Photo courtesy of the University of New Haven https://www.ameri-prep.com/blog/2022/7/15/988-launch monthly 0.5 2022-07-15 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/d262a6c1-3238-4886-8c93-187ed1526813/988-lifeline-banner News & Updates - 988 Launches This Weekend - Here’s What You Need To Know - Make it stand out photo courtesy of AZCentral https://www.ameri-prep.com/blog/cto-course-announcement monthly 0.5 2023-04-04 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/0c4e7235-78e4-4aeb-b3c5-076b6f4f1cd2/CTO+Course.png News & Updates - Introducing Our New Communications Training Officer (CTO) Course - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2022/6/11/heros-choice-study monthly 0.5 2022-06-11 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/b7aafc9a-2493-495a-b2c0-876bd45a50d6/stress.jpg News & Updates - Read The Study Based on Our Hero’s Choice Course - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2022/2/2/introducing-cortis-product-advisory-board-for-quality-assurance-management monthly 0.5 2022-02-03 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/6c688118-7420-446d-8454-6931d26722bb/1643738769377.jpg News & Updates - Introducing Corti's Product Advisory Board for Quality Assurance Management - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/2021/7/30/the-heros-choice-in-las-vegas-nv monthly 0.5 2021-07-30 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1600033109770-RNAX5E2SHX65792YTPEG/Hero%27s_Choice_main_crop%281%29.png News & Updates - The Hero's Choice in Las Vegas, NV - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/blog/heros-choice-fort-myers-2020 monthly 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https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/7f778835-5517-4a88-a0ee-f1d49041d5db/CarolynLewisBeaumontTX.jpg Testimonials - Make it stand out Photo via Carolyn Lewis https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/d52425d2-594f-4f0d-a7c9-8902d939c828/Jonathon+Lively.jpg Testimonials - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ameri-prep.com/workshop-categories daily 0.75 2025-09-07 https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/d3284663-a8d6-4d99-9483-c81c747c38ba/CTO+2024.png Workshop Categories - Communications Training Officer (CTO) 3-Day Workshop Introducing new employees into the world of 911 is no easy task - let us help you ease that process and facilitate promise for the future of your PSAP. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/ab267960-208f-49cc-b73a-22855ae6cf2f/Supervisor+Bootcamp+2024.png Workshop Categories - Supervisor Bootcamp: Motivate, Engage & Strengthen Whether you're a new supervisor or just seeking to enhance your approach to leadership, this multi-day workshop provides a roadmap for success in fostering a motivated and engaging workplace environment. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1574083759277-0EE40G0JWPCJYKCE0JSS/Bridging+The+Gap+crop.png Workshop Categories - Bridging The Gap Our flagship offering, “Bridging The Gap” is a series of four stand-alone courses combined into one workshop, and is designed to empower 911 professionals to achieve a more positive work environment. The courses can also be taken separately (view each individual course in the “8 hour courses“ section of our course list). https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/d3284663-a8d6-4d99-9483-c81c747c38ba/CTO+2024.png Workshop Categories - Communications Training Officer (CTO) 2-Day Update An extension of our celebrated CTO Workshop - refine and affirm your skills in our 2-day CTO refresher course catered towards CTOs looking to maintain their certification. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1578687164016-94MQCD095V1SV2XXXQNO/Art+of+Leadership_crop.png Workshop Categories - The Art of Leadership Leadership is a forgotten art. In a high speed 911 center knowing how to supervise your staff will lower stress levels, create confidence, and provide exemplary customer service for your constituents. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/abfd6251-ffed-47d7-ad76-550816b3bdd2/Building+Your+Liability+Shield+2024.png Workshop Categories - Building Your Liability Shield Protect your center and your employees and limit your department’s exposure to legal liability with this course, designed in accordance with federal and state legislatures nationwide. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/67561d4c-3e51-4b5b-a418-b4b14a2ba2f8/Defeating+Drama+2024.png Workshop Categories - Defeating Drama If a 911 professional is distracted by a negative culture or a drama filled environment, it can be a risk to responders and the community in their care. This class gives your staff strategies for avoiding the ‘negativity beast’. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/8c143c16-e3a8-413c-980a-bc68a07f6331/How+To+Teach+911.png Workshop Categories - How To Teach 911 We have brought the concepts of “process teaching” and daily lesson-plan engineering together with proven industry techniques for a workshop designed to streamline the training process. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/77be0d9d-37c9-47fb-bc9d-629628d23d46/Active+Attacker+2024.png Workshop Categories - Active Attacker This well received class provides new skills for handling events that are considered "active shooter"/active assailant situations, regardless of the location. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/316a8a82-2875-4489-8a95-dbaf5c96e5fc/Crimes+In-Progress+Flipping+The+Switch+2024.png Workshop Categories - Crimes In-Progress: Flipping The Switch This course was built to help dispatch centers prepare for High-Risk events, and to share critical skills for call takers, dispatchers, and trainers for situations that pose a risk to responders and their communities. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/34abe228-bd00-4ad8-8442-c8861dc6daa6/Homeland+Security+2024.png Workshop Categories - Homeland Security Define the needs of any communication center during a Homeland Security incident in this eight hour session that follows best practices from the Federal Emergency Management Agency. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/dda12f32-7323-4623-ade3-51977480b1b9/Bridging+the+gap+series.jpg Workshop Categories - Tactical Dispatching Communication is the most important aspect of emergency response, and 911 centers across America are the first line of communication in ninety-nine percent of all emergencies. By focusing on emergency triage, radio control, and critical thinking, we aim to set your dispatchers up to to succeed and perform at the highest level. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/67561d4c-3e51-4b5b-a418-b4b14a2ba2f8/Defeating+Drama+2024.png Workshop Categories - Defeating Drama If a 911 professional is distracted by a negative culture or a drama filled environment, it can be a risk to responders and the community in their care. This class gives your staff strategies for avoiding the ‘negativity beast’. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/e73a7562-659a-404a-bb1d-bab420db7b2a/It%27s+OK+To+Laugh.png Workshop Categories - It’s OK To Laugh! This 4-hour workshop exposes the 911 professional to proven self-care techniques and solutions-based thinking for combating stress that they will be able to utilize every day of their career, on and off the job. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1576523787517-DY930OJXAAYY5OOQACZ8/Hero%27s_Choice_main_crop.png Workshop Categories - Stress Reduction Strategies: The Hero’s Choice Emergency dispatchers provide help to people in need, but how often do dispatchers take care of themselves when facing personal challenges and struggles? https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/a06aad20-9d11-448a-9086-6e46d76fa0c5/Complacency+%26+Critical+Thinking+2024.png Workshop Categories - Complacency and Critical Thinking Complacency can find its way into our industry for many reasons; this class ensures that your staff is prepared to take new lessons from the many types of incidents they encounter on a day to day basis. https://images.squarespace-cdn.com/content/v1/5b5fb85ce2ccd1dabec8ac65/1e2b8ada-afcb-4fda-8e33-2f39cbe0415a/Crisis+Communications+2024.png Workshop Categories - Crisis Communications How can we transition between being caregivers, information gatherers, and tactical response dispatchers? 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